About our website
Our mission is to ensure online services are easy to use, intuitive and focused on customer need.
We are continually developing the website as a single source of accurate, up-to-date service information that can be easily accessed by the public whether self-serving (using a PC, mobile phone, tablet or other handheld device, TV or kiosk), or via the contact centre, or face to face at an office.
We carry out user testing to test the effectiveness of the site for finding information and carrying out transactions.
In this section...
- Partnership websites and microsites
- Community led websites
- Photographs of children and young people
- Web standards checklist for page authors
- Guide to writing web pages
- Web standards for developers
- Shortcut URLs and domain names
- Social media
- Popular web pages
- Website statistics
- Get involved in website user testing